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AR smart glasses – an enhanced user experience

Inside Telecom Staff

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AR smart glasses

User interface is a vital aspect to consider when designing a product that will exceed the expectations of the user and achieve the highest level of User Experience (UX), and to be set apart from the crowd. Currently, at this stage of hardware development. Augmented Reality (AR) smart glasses and AR software Development Kits (SDKs) support a wider range of interaction methods than ever before. Now, amongst the mix with traditional controllers and smartphones is rapidly advancing voice control and novel HMD-based options like gesture recognition and eye tracking.

Pairing the correct input method to high-spec UI enables users to complete tasks much more efficiently, intricately and quickly. This leads to better user experience and consequently a better understanding of the value. ABI research, a global tech market advisory firm, analyzed the emerging methods of interaction for AR smart glasses that maximize the flexibility of the user and optimize UX in a market that intends value over US$100 billion in the next 4 years.

 “The decision around the most efficient input method and UI design strongly relies on the nature of the target task or content, the user’s potential environment, and the type of the AR device,” says Eleftheria Kouri, Research Analyst at ABI Research.

For instance, traditional buttons and touchpads are not always suitable in scenarios where a user must wear safety gloves or handles tools/equipment. Hands-free voice control is considered the most optimal interaction method in these and similar scenarios. “In regards to AR device type, monocular devices, which are used in less complex enterprise and consumer applications, can perform tasks efficiently with traditional user-friendly interaction methods via buttons or smartphones, with the option to add additional value and flexibility with more advanced input methods.”

The most increasingly popular methods of interaction for AR smart glasses are that of gaze and gesture control. This significantly enhances UX and immersion by allowing users to intuitively and swiftly complete hands-free tasks. While extremely capable, gesture and gaze control are not suited for every user or use case because they demand unmatched accuracy and low latency, in order to be efficient and to meet user expectations. Advanced AR headsets like HoloLens 2 and Magic Leap 1 support a wider variety of UI opportunities and input methods, thanks to an inclusion of factors such as eye tracking.

While these are currently the most capable AR devices available, there is still significant value in simpler devices that maximize usability and streamline user experience with other input paradigms.

Simple and intuitive UI and streamlined UX have mostly been ignored in the AR market thus far, but both are essential for enhancing and maximizing the value which will propel AR smart glasses growth toward the mainstream. Being able to remove the requirement for device training and keep users engaged with the device will maximize value for consumers and enterprises. At the same time, device features such as lower weight, capability for spatial mapping and sound, improved display quality, and better user feedback through UI and haptics also play an important role in maximizing this value,” says Kouri.

We’re a diverse group of industry professionals from all corners of the world. Our desire is to provide a high-quality telecoms publication that caters to an international market, offering the latest and most relevant telecoms information to businesses, entrepreneurs and enthusiasts.

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FCC decision: A challenge for the telecom industry

Ranine Awwad

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FCC decision: A challenge for the telecom industry

“There is no reason that we should be lagging behind” tweeted President Trump about 5G. The United States has been working hard to assume its position as an international leader of 5G technology. In fact, the US has been advocating against China Telecom giant Huawei claiming that the company could create a real threat for the internet.

The Federal Communications Commission (FCC) is a key factor in the 5G policy. It aims to facilitate US leadership in the 5G technology. In 2016, the FCC rolled out the 5G Fast Plan to accelerate the deployment of high-speed broadband in rural America. “The FCC priority is making America lead the world with wireless innovation,” said FCC Chairman Ajit Pai in a video released on the FCC website. Moreover, he added, “We want the United States to be at the forefront of this innovation and that’s why the FCC is doing everything it can to encourage 5G”.

The 5G fast plan includes aims to push more spectrum into the marketplace, update infrastructure policy, and modernize outdated regulations. The FCC is also looking to transition important incumbent users in the C-band—3.7 to 4.2 GHz

On March 23, 2020, US President signed two laws designed to boost wireless and broadband networks: the Secure 5G and Beyond Act and the Broadband Deployment Accuracy and Technological Availability Act. Under the 5G Act, President Donald Trump must consult with FCC, the Department of Homeland Security, the Department of Defense, and other agencies to submit to Congress a plan for rolling out secure 5G. In addition, under the second law signed by Trump, the FCC has to change the kind of information to be collected so that the Federal Government has more information about where the broadband can be found.

However, on June 2, 2020, 24 Democrats members of the House Energy and Commerce Committee have signed a letter asking FCC Chairman Ajit Pai to delay vote on a Declaratory Ruling and Notice of Proposed Rulemaking – scheduled for June 9, 2020-, which could dilute local Government’s role in 5G.

Back to April 1, 2020, the Congress has sent a letter asking to postpone and reschedule public hearings and meetings and to extend public comment by at least 45 days beyond the end of the declared national emergency. In addition, agencies were asked to extend the deadlines while still complying with statutory and judicial requirements. Congress sheds light on the right of Americans to engage in the Administrative process “The right of the Americans to meet with federal agencies and comment on proposed actions is invariably affected by the ongoing pandemic” the letter states.

AT&T, Sprint, T-Mobile, and Verizon, began rolling out 5G services. However, despite all efforts from the US, it seems that 5G challenges continue.

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Fintech – Advancing financial services provide more equality and opportunity

Karim Hussami

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Fintech – Advancing financial services provide more equality and opportunity

The expanding rate of mobile phone and internet use has enabled many people to access services that help facilitate the obligations of daily life. As such, financial technology (Fintech) is being adopted and utilized at a fast rate and aims to compete with traditional financial methods in the delivery of services across the globe.

In Asia, studies show that 3 million people do not have access to the services of a bank or similar financial organization, but advanced mobile solutions and digital background have facilitated the development of alternatives. 5G technology and deployment has also accelerated the availability and equality of opportunities to access financial services.

What activities does Fintech include? Initially referring to computer technology applied to banks or trading firms, can be described nowadays as money transfers, depositing a check with your smartphone, bypassing a branch to apply for credit, raising money for a business startup and managing your investments without the help of a person.

Fintech can operate with artificial intelligence to help customers with basic tasks and keep down staffing costs, as well as fighting fraud – which has become a growing concern as of late.

When coronavirus hit the world, digital payment transaction dropped 30% owing to people accumulating cash for unexpected circumstances amid a wide lockdown.

Fintech services are helping to evolve the world of e-commerce, with smarter, faster and more secure payment platforms. As per Statista estimate, total transactions through digital payment will reach US$4,769,370m in 2020 – a year-over-year (YoY) increase of over 15%. It is important to highlight that the spread of COVID-19 has acted as a catalyst in the growth of digital payment platforms. According to a report from Digital Commerce 360, there was a 33.3% increase in the total number of online grocery orders—62.5 million in April vs. 46.9 million in March.

5G and its active use in the internet of things accelerated financial inclusion in emerging markets in Asia, therefore the unbanked and underbanked are giving more opportunities.

This advancing method of financial transactions will be backed up by the increasing number of smartphone users in Asian countries like 89.9 million in Indonesia by 2022 with penetration rate growing from 26% in 2018 to 33% in 2023.

India may expect to have 36% of smartphone users in the country by 2022 (10% more than 2018).

In addition, the commercial adoption of 5G is driven by the rise of smartphone penetration in Asia-Pacific (APAC) annually by 10.8% on average.

As a result, about 3 million of the unbanked and underbanked will get access to financial services in both Vietnam and Philippines by 2025, Indonesia will have 9-11 million and India-60 million.

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DDos: an unlawful tool used to silence activists

Inside Telecom Staff

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DDos: an unlawful tool used to silence activists

Participating in a protest and sharing your views on the Internet are considered a human right. Based on domestic law, authorities shut down the internet in order to silence protestors. However, in late May 2020, cyber-attacks were used to silence activists especially those working in anti-racism organizations.

Since George Floyd’s death, anti-racists groups and government websites have been facing cyber-attacks. Cloudflare, which blocks attacks designed to knock websites offline, said that since Floyd’s murder, there were more attacks than before.  Over the weekend of May 30/31, Cloudflare blocked 135,535,554,303 cyberattack HTTP requests. Cyberattack requests increased by 17% compared to the Weekend of April 25/26. According to Cloudflare, the most targeted website in cyber-attacks are those belonging to Advocacy groups. In April 2020, these groups did not register any attack. However, since May, each site registered 20000 requests per second. Organizations such as Black Lives Matter (BLM), the American Civil Liberties Union (ACLU) and the National Association for the Advancement of Colored People (NAACP) websites were hit by cyber-attacks.

Cloudflare founded a project entitled “Project Galileo” aiming to provide protection from cyber-attacks for vulnerable targets like humanitarian organizations. The blocked cyberattack HTTP requests on US anti-racism organizations in Project Galileo showed a dramatic increase between May 29, 2020, and June 1, 2020.

On the other hand, large attacks on governmental websites were registered in the United States. Attacks on Government websites are up to 1.8x and attacks on military websites are up 3.8x month on month. Last weekend of May, the Minneapolis police department website was temporarily taken down in a suspected Distributed Denial of Service (DDoS) attack. The sites were facing access problems requiring visitors to enter “captchas” verifying they were not bots.

The Hacktivist group “Anonymous” appears to have re-emerged. In fact, they have used the DDos attacks in the past. In 2008, they used this tool to knock some of “The Church of Scientology” websites offline. The disruption of the police websites came after a Facebook page claiming to be affiliated with Anonymous released a video “Message to Minneapolis Police Department” on May 28. “We are legion. Expect us,” said Anonymous. On May 31, 2020, Anonymous posted a picture on their twitter account using the hashtag #GeorgeFloydProtests. On June 2, they posted a tweet saying, “Anonymous earlier today hacked the Minnesota State Senate Website. This is a series of attacks that will keep continuing in response to #GeorgeFloyd’s death”.

Anyone can be a victim of a DDos attack and many web services are offering the tool. Sometimes, DDoS attacks are used to distract IT staff while another cybercrime such as data theft or malware injection is carried out. Jake Moore, a cybersecurity specialist at ESET said  “Such attacks can last a matter of minutes or go on for days depending on how big their egos are in terms of trying to get media attention” according to The Verdict.

Launching a DDos attack is considered a criminal offense under the 2006 amendment to the Computer Misuse Act 1990. If Anonymous is asking for justice, who is conducting cyber-attacks on anti-racism organization websites?

 

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