Fayza Bjayou

Tips for a Better Success Strategy in 2020

Better Success Strategy in 2020

The beginning of the new year, marks the beginning of a new chapter, a chance to make things better, in both personal and professional endeavors. Inside Telecom provides you with a few essential tips on making 2020, a successful year for your business. Making your current customers feel appreciated Retaining customers with loyalty programs and […]

Five Ways… IoT is re-shaping the future of retail

ioT and Retail

By optimizing a smart in-store experience, customers are likely to spend more money on products and show greater willingness to re-visit their stores of choice – helping retailers retain business and increase revenues. Here are five reasons why IoT is re-shaping the future of retail. 1. Customized Discounts The ultimate incentive for most shoppers, is […]

Telematics – Market Growth Prospects

Market Growth

Telematics is a multifaceted field that comprises of telecommunications, vehicle technologies, road transportation and road safety. It is designed to improve vehicle performance by using progressive technology, which offers better services through innovation. Ernst & Young have reported, that there will be rapid growth of the global telematics market, with approximately 104 million new cars […]

What your smartphone habits say about you

smartphone habits

Smartphones have become a vital accessory (necessity) in our everyday lives, with the model type and color often chosen to reflect our personality and style, not to mention the additional design features, customized ring tone and screen saver, all to reflect individual aspects of our personality. But have you ever stopped to think about what […]

Spam Calls – a persistent problem in 2019

Spam Calls

We have all been the recipient of random calls from numbers that we simply do not recognize. You may even have noticed more frequent incoming spam calls as of late. Well, statistics show that your suspicion is not simply paranoia but a concerning fact. According to a report published by Truecaller, spam calls have increased […]

Is the telecoms industry responding to changing consumer needs?

telecoms industry

The Telecoms industry comprises of multiple players including broadband, mobile, cable and satellite services, and as such, is becoming increasingly competitive with companies striving for higher customer retention. While recent announcements show that telecoms companies are improving their customer care capabilities, data suggests the sector has a way to go before catching up with the […]

SIM Box Fraud – A Growing Concern

SIM Box Fraud

SIM Box Fraud has been recognized by the telecoms industry as the toughest fraud problem operators currently face. Operators spend around $51 million a year on bypass fraud management solutions, with operators frequently identifying and blocking large numbers of SIM Boxes, yet the problem seems to persist across the world. What is SIM Box Fraud? […]

What is a smartphone used for?

smartphone

The first and most obvious guess for what people are using their smartphone’s for would be, to make a call or send a text. Well actually, the era of the smartphone has seen a significant decline in phone calls as a means of communication – people are becoming more dependent on messaging and voice note […]

Ethics and Artificial Intelligence

Artificial Intelligence

In the development and design phase of Artificial Intelligence software, the developer runs the risk of erroneously inserting data that may cause bias in the system. With the countless lines of code in each application, it can be challenging to know what values are being programmed in software and how algorithms reach decisions. What measures […]

IOT, Manufacturing and Maintenance

IOT - Internet of Things

IOT is recognized as a solution involving objects that are interconnected through computing devices, enabling the transfer of data over a network without human intervention. You may think of advanced forms of technology such as AI or machine learning, others may think of smart home devices such as Amazon’s Echo, wireless speaker systems, home security […]