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Digital literacy support for seniors in society

Inside Telecom Staff

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Digital literacy support for seniors in society

Digital technology has become an integral part of what it means to fully participate in modern society. While most of us already struggle to keep up with advancing technology and tech trends, stop for minute and think how difficult it must be for older adults in our society. Their lack of understanding for the digital world seems to be exacerbating an already dominant trend of isolation and loneliness among the elderly population. The shift in the ageing composition of the population means that our society has the highest number of seniors. As such, it has never been more important to provide them with better services and education to ensure a balanced quality of life and improved productivity for all.

To combat this current setback, a nonprofit in San Francisco is focused on providing digital literacy to older adults and has launched a new initiative to bring internet, technology and training into the homes of seniors who need it the most.

Community Tech Network launched its new program called Home Connect — an initiative that provides free tablets, three months of internet and virtual training in eight different languages to older vulnerable adults in San Francisco who live alone.

Director and co-founder Kami Griffiths who has worked in the public sector for over 15 years has created the Home Connect program in just a few weeks to provide digital literacy. Recognizing the limiting nature of the digital divide, Griffiths felt she had to take action.

“Once our partners, mostly senior centers and housing developments closed due to COVID-19 it was clear we needed to do something to help seniors get connected at home,” Griffiths said.

“I sent my initial idea pitch to the SF Department of Disability and Aging Services to get their approval in mid-March and by the beginning of April we were taking referrals from our partners.”

Due to the coronavirus pandemic and shelter-in-place orders, isolated seniors may no longer have access to supportive social services providing meals, transportation and companionship.

Home Connect staff and volunteers remotely train seniors through pre-configured devices to be able to teach them how to access their doctor, learn how to pay utility bills and how to connect with family and friends while remaining isolated.

The communication made possible online is essential for older adults who are homebound, have mobility constraints, who live far away, or have lost a family member they once relied on for social support. Seniors can stay connected and prevent feelings of loneliness – a precursor of other mental health issues such as depression, anxiety and dementia – by using messaging platforms, video chat, and social media. Their familiarity with technology will also facilitate the shift in the utility of telemedicine services amid the pandemic and beyond.

 

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Telefónica and Allianz partnership, Spanish media reports

Inside Telecom Staff

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Telefónica and Allianz partnership

Spanish telecom giant Telefonica is aiming to strike a partnership with the private equity branch of German insurance company Allianz that would see them enter a joint fiber optic venture worth around €5bn (£4.5bn, $5.8bn).

According to a report by Spanish publication Expansion, the joint venture, half-owned by each, will look to invest in fiber optic network infrastructure in remote areas and regions within Germany.

Should this deal come to fruition, it’ll aim at building a network covering up to two million homes with fiber connectivity in small cities, the newspaper said while citing unidentified sources.

This is the second time a deal between the operator, which runs one of Germany’s biggest mobile operators, and the German insurer comes to light in recent weeks; Reuters had earlier reported that Telefonica was in late stages of negotiating a deal with banks and an unidentified investor to build the infrastructure.

Both companies have refused to comment on the venture as of yet.

Earlier in June, Telefonica Deutschland announced that it will commence its multi-million Euro efforts of constructing its 5G core mobile network in Germany using equipment by Swedish telco Ericsson and data residing on AWS serves in Germany, through AWS Outposts.

According to the company, the core network will integrate full cloud compatibility, which would allow it to handle increasing traffic and data volumes.

Should this venture become a reality, it would expand Telefónica’s footprint in Germany at a time when its competitors are venturing into service beyond traditional mobile.

Back in September, Deutsche Telekom launched an upgraded fixed-mobile tariff, as part of a wider push around convergence. Vodafone Germany, meanwhile, has also made a major push using cable assets it acquired in the country from Liberty Global in 2019.

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IoT sector prospers amid Covid-19 pandemic

Yehia El Amine

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IoT

The Covid-19 pandemic has left no stone unturned, heavily impacting most industries into forced slowdowns, projects on pause and has forced companies far and wide to reconsider their practices and business models moving forward.

However, the tech sector, specifically related to the Internet of Things (IoT), has massively increased in value and development. Businesses across the board are looking to structure their business models with an IoT base.

“Almost 84 percent of IoT adopters found that the technology was key to maintaining business continuity during the pandemic,” Vodafone’s 2020 IoT Spotlight research said, adding that, “the majority of adopters now viewed the integration of IoT devices with workers as a higher priority, and 73 percent agreed that the pandemic would accelerate their adoption plans.”

Closing the digital gap

Apart from the terrible reality of what the virus brings, its outbreak has accelerated companies’ digital migration to stay competitive, while looking for innovative applications and software to avoid being drowned in a sea of restrictions and precautions caused by the virus.

According to a report by McKinsey, before the COVID-19 outbreak, 92 percent of companies had been considering digital transformation of their business models, but the crisis revealed how vulnerable most companies are and how urgently they require transformation.

“COVID-19 crisis is likely to significantly accelerate the shift to digital and fundamentally shake up the business landscape,” the report added. 

According to Vodafone’s findings, enterprises consider IoT to be an essential element for being future-ready that could enable much smoother and cost-effective strategies; so much so that 73 percent of firms said that organizations that failed to embrace IoT will have fallen behind within five years.

“It’s giving companies an opportunity to re-design their operations and future-proof their business model. This research proves IoT is an essential technology for businesses that want to be resilient, more flexible and quicker to adapt and react to change,” said Erik Brenneis, IoT Director at Vodafone Business.

And rightly so, since 87 percent of decision makers surveyed by Vodafone agreed their core business strategy has changed for the better as a result of adopting IoT; in parallel, 95 percent said that they have achieved ROI, and 55 percent of adopters have seen operating costs decrease by an average of 21 percent.

IoT leading the line

While the pandemic has pushed employers to enact work-from-home policies, IoT was at the forefront of it, used to overcome social isolation and enable their businesses to stay afloat.

“[Due to the pandemic] the IoT global market is expected to increase from $150 billion to $243 billion by 2021, growing at a Compound Annual Growth Rate (CAGR) of 13.7 percent,” another report by MarketsandMarkets stated.

The technology is not only key for future strategies, but IoT deployments have been reported to boost employee productivity, while improving customer experience by more than twofold. 

“IoT has grown up. It’s no longer just about increasing return on investment or providing cost savings to businesses – it’s about changing the way they think and operate,” Brenneis added. 

What IoT brings to the table

  1. Cost reduction: During an outbreak, demand and slow production take the biggest hit, which is why IoT sensors synced with analytics allow companies to efficiently operate remotely, without hindering production or shipping.
  2. Automation: This year has showed that the process of automation needs an upgrade; IoT has an important role to play here, since it can streamline automation and shipping areas of a business, while allowing it to become more competitive and efficient during a crisis. 
  3. Remote working: Covid-19 posed a challenge toward decision makers with regards to changing needs of their staff, customers, suppliers and the like, all while complying with government restrictions. The integration of IoT software, tools, and applications have opened up a whole new working system, and this could prove valuable to people with certain disabilities to access the job market. 

While, from a business perspective, the pandemic has negatively affected most major industries, the tech sector has taken the opportunity to accelerate its projects and aspirations. 

Whether it concerns accelerating 5G rollout, or developments in the IoT sphere, the results of this year will lay the cornerstone for tech to aid companies not only to keep functioning, but also succeed in this time of uncertainty.

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Free WIFI in Madagascar to boost digital inclusion

Karim Hussami

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In order to provide internet coverage for Africa’s young population by 2030, the telecoms industry, governments, and economic institutions will need to invest over $100 billion over the next 10 years, according to a report by the Working Group on Broadband for All

Accessibility is an essential first step in bridging the digital divide. 

According to Datareportal, Madagascar’s number of internet users increased by 11% between 2019 and 2020. In January 2020, the total number of internet users reached 3.84 million which accounts for 14% of the population. 

Although internet is available through complimentary WIFI in hotels, restaurants and cafes in major towns and cities, internet is still not accessible to those living in more remote locations, which is why plans to launch free WIFI hotspots started last June, according to Madagascar’s Minister of Posts, Telecommunications and Digital development Andriamanohisoa Ramaherijaona.

Approximately fifty terminals should be operational across Madagascar by the end of the year with more in the pipeline; 130 terminals are expected by 2023.

Citizens who are currently at the margins of the digital arena, will get free access to wireless internet, in 22 regions of the country. Vatovavy-Fitovinany, in the province of Fianarantsoa in south-central Madagascar, will be the first to get access to the new WIFI hotspots. 

The government-led digitization process aims to empower communities and foster growth in eCommerce, online learning and digital health. 

Other countries in Africa prioritizing internet connectivity is Nigeria, where Fiam WiFi is rolling out public hotspots to underserved communities in Lagos. While in South Africa, Project Isizwe, an award-winning, non-profit organization, is bringing free public WiFi access to low-income communities across South Africa.

“In those regions, the project has succeeded in improving access by residents to services that have transformed their day-to-day life, thus bridging the digital divide not only between the different regions of Madagascar, but also between urban and rural populations, and between disadvantaged groups and others,” Coralie Gevers, World Bank Country Manager in Madagascar said. “This project has therefore contributed to democratizing mobile telephony and the Internet in Madagascar, and has without a doubt had an impact on the economy.”

Digitization will also boost financial inclusion; WiFi connection made available in remote parts of the country will help unbanked citizens access online payment platforms. Ultimately, the move will support community development pre- and post-pandemic. 

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